Survey questionnaire after every project completion that asks our Clients to rate our performance.
The following table represents the results of 848 responses from 2003 through 2022:
|Client Satisfaction||99.7% of Clients stated that they would use us again.|
|On-Time Completion||98.2% of Clients said projects were completed in a timely manner|
|Professional Services||97.6% of Clients reported that our personnel were professional, organized and helpful|
|Quality/Regulatory Compliance||97.9% of Clients said quality and regulatory compliance were of high priority to our staff|
|ProDoc™ Project Documentation||95.4% of Clients said our project closeout documentation met or exceeded their liability/regulatory requirements|
We also ask our Clients to grade us on an overall project effort basis. We are pleased to report that our Clients scored us an average of 98.07 out of a possible 100%
Read some of our Client's reviews below
RichardLas Cruces, New Mexico
"Excellent work by Ruben and his crew. ON TIME!. Also checked Astronomy 210 project. Excellent as well! Thank you for the great Service".
SusanLos Alamos, New Mexico
"Chris Lara and Joesph Casados were great!".
MervinKirtland Air Force Base
"Thank you for always doing a great job! Altima appreciates you!!"
ScottRaton, New Mexico
"Service was very good and very professional"
FrankSanta Fe, New Mexico
"Keers performed outstanding. Chris & Albert were both great to work with. Great service performance, Very professional!".
SarahSanta Fe, New Mexico
"Albert and crew were a pleasure to work with. I can’t say enough good things about this team. Albert always found a way to get it done and done well… and of course safely. He is the “Dad” that everyone wants to work for and with. He lead by example and was always there to lend a hand and went the extra mile. Each person on this team added something special and I wanted to acknowledge their hard work and professionalism. Please give them a shout out and pat on the back for a job well done … they are truly an asset to your company !"
JemeryAlbuquerque, New Mexico
"I just like to thank you, Joseph and the crew for the outstanding work they did on our project. They were professional, communicative, and finished the job ahead of schedule. Thank you again for the great work and I look forward to working with you all again in the future."
DinoSanta Clara Pueblo, New Mexico
"Very Proficient, Professional and staff interaction was great.".
MervinKirtland Air Force Base, New Mexico
"The staff was great to work with. Chris Lara and Albert Lovato always take care of our needs. Great Job!
M.K.Albuquerque, New Mexico
"Joseph and his crew did a great job! Worked hard, fast, clean and did it well! Please send me the close out documents and you can invoice for the work."
BrianEddy County, New Mexico
"We really like the way Ramon did his job. He’s a real class act, very professional. ".
M.M.Bernalillo, New Mexico
"Staff was very professional & courteous"
G.J.Los Alamos, New Mexico
"Was very pleased. Very professional. Very Clean."
S.Z.Albuquerque, New Mexico
"Overall Keers performed to our expectation provided the difficulty of project & owner/goverment constraints"
Rick Los Alamos, New Mexico
"I must say that the KEERS crew - under the direction of Joseph Casados - performed extremely well. The work was very professionally done and the job site was kept neat and safe. The crew worked very hard and as a result we have completed the asbestos remediation phase of our new building project exactly on the original schedule - even though your crew had a late start through no fault of theirs. I was keep personally well informed as to the remediation progress and really appreciated the attention Joseph gave tp briefing me at the site each day."
D.F.Shiprock, New Mexico
"Thanks for the efficent manner Keers has regarding your paper work as well as job proficiency. Job well done."
M.H.St. Micheal, Arizona
"Ms Sanchez & Mr Kato are very professional & responsive to our requests. We look forward to working with Keers again"
P.S.Los Alamos, New Mexico
"ARS & Keers have had an excellent working relationship since TA-15-40 in 2006. Together we have over come many obstacles & have always been very successful in completing projects ahead of schedule."
E.D.Lybrook, New Mexico
"We appreciate your effort & professionalism".
C.L.Holloman Air Force Base, New Mexico
"Thank you for your great service"
Lori StuitPrincipal, Albuquerque Public School
"I don't see another contact information, but I wanted to communicate my satisfaction with the work performed by your team at Dolores Gonzales. The crew was very neat and efficient, polite and helpful. I especially want to give a shout-out to Albert Lovato, who when he saw a person making off with a stolen purse from a nearby teacher's classroom, immediately started to chase him down. Thanks to this efforts, the purse was recovered and the thief was apprehended. THANK YOU!!!"
P. ValdezSite Manager, Jones Lang LaSalle, Intel Account
"Great Job! thank you all for caring and having pride in all you do. I appreciate the work you all do."
S.H.White Sands Missile Ranger, New Mexico
"We have always had a good working relations with Keers, Thank you"
J.R.Los Alamos County, New Mexico
"Great job. Excellent cooperation in the field."
A.G.Socorro, New Mexico
"Emily, Albert and the team did an excellent Job! Thank You!".
R.H.Albuquerque, New Mexico
"Good crew and project management, Quick with no delays.".